Returns & Exchanges
At Debonar Watches, we take pride in our craftsmanship and offer a 30-day window for returns or exchanges on all timepieces in their original, unworn condition. Your satisfaction is our priority, and we aim to make the return process as seamless as the ticking of our movements.
Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the watch you wish to return.
Secure Packaging
Place the timepiece back in its original luxury presentation box, ensuring all protective films, manuals, and warranty cards are included.
Affix Shipping Label
Print the prepaid insured shipping label provided via email and securely attach it to the outside of your shipping carton.
Inspection and Refund
Once our master watchmakers verify the condition of the return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing